If you have not received the OTP code, try these steps:
- If the OTP is sent to your mobile number, make sure the number is still active and your phone is in an area with good signal.
- If the OTP is sent to your email, make sure the address is active and check your Inbox, Spam/Junk, or Promotions folder.
- Make sure the mobile number or email registered to your Yipy account is correct and matches your account details.
- Try tapping the "Resend OTP" button and wait a moment before trying again.
- Make sure your internet connection is stable so the OTP delivery is not held up.
If you still have not received the OTP code after trying the steps above, please contact your property manager or our Customer Service so we can look into it further.