Logging in to Web Management uses an OTP code sent to your registered email address or mobile number.

Some possible causes:

• The email address or mobile number you entered is not registered in the system
• The OTP code was not received (network issue)
• The OTP code entered is wrong or has expired

Solutions:

• Make sure the email address or mobile number you entered is correct and registered
• Check your spam folder (for email) or make sure your internet connection is stable
• Use the most recent OTP code and enter it before it expires
• If the OTP does not arrive, wait a moment then tap resend OTP

If you are still having trouble, contact the Yipy team so they can look into it further.