Yes, they can. The Property Manager can connect a resident's account directly to a unit through Yipy Web Management.

To do this, the Property Manager can open the Resident detail page of the account in question, then tap the "+ Add Unit" button to add and connect a unit to that account. Once the unit is added, the resident's account will be connected immediately and can access the features that come with the assigned unit.

This feature simplifies administration when a resident runs into technical issues submitting a Request Premium on their own, while making sure unit and resident data stay recorded correctly in the system.